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Monday – Friday: 7 a.m. – 5 p.m. · Saturday: 8 a.m. – 12 p.m. · Sunday: ClosedMonday – Friday: 7 a.m. – 5 p.m.

Contact

Tell us about your heater

A photo of the label on your heater tells us its age, size and fuel. Send it with your street, and we call you back with questions or a plan.

Hours
Monday – FridayToday
7 a.m. – 5 p.m.
SaturdayToday
8 a.m. – 12 p.m.
SundayToday
Closed

Water on the floor now? Call instead of waiting on a form.

Before you send it

Water is on the floor right now.

Shut the cold valve above the heater and turn off its power or gas control. If you smell gas, leave the house and call your gas utility first. Then call us.

When do you call back?

During office hours, weekdays 7 a.m. to 5 p.m. and Saturday morning. A leak after hours goes to the on-call plumber.

Where is the label?

On the side of the heater, near the top or the bottom. A photo of the whole label is enough.